THE USE OF THIS WEBSITE IS SUBJECT TO THIS PRIVACY POLICY. WE RECOMMEND THAT USERS REVIEW THE TERMS OF THIS POLICY UPON EACH VISIT TO ENSURE THEIR CONSENT.

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The personal data provided by the user will be stored in digital format. The processing of this data aims to clarify how our store collects, uses, shares, and protects users’ personal information.

COLLECTION OF PERSONAL INFORMATION

When making a purchase in our store, we collect the necessary information to process your order, such as name, email address, delivery address, and payment details. Additionally, we may collect personal information when you choose to receive our promotional emails or when participating in our promotions or surveys.

The user guarantees that the personal data provided is truthful and accurate, committing to promptly notify us of any changes. Any loss or damage caused to this website, its administrators, or third parties resulting from incorrect, inaccurate, or incomplete information in registration forms will be the sole responsibility of the user.

COOKIES

We use cookies to personalize your experience on our website and improve your browsing. Cookies are small data files stored on your device that allow the site to recognize it and enhance your browsing experience. This technology enables us to provide relevant and tailored content, as well as facilitate access to specific site features. You have full control over the use of cookies and can configure your browser preferences to accept or reject them.

WHAT ARE PERSONAL DATA AND WHICH CATEGORIES DO WE PROCESS?

The General Data Protection Regulation (GDPR) establishes a broad definition of personal data. A personal data point is any information, regardless of its nature or format, that can identify a person.

Categories of personal data we may process include:

• Identification and contact data: name, ID number, tax identification number (TIN), age, date of birth, phone number, email address, home address, payment details, electronic identifiers (digital login credentials), among others.

• Website interaction data: records of products and services viewed, purchased, or subscribed to.

• Profile data: preferences, interests, and affinities expressed through interaction with the site.

IN WHICH CIRCUMSTANCES DO WE PROCESS YOUR PERSONAL DATA?

We process your personal data based on your consent, whether when making a purchase, contracting a service, or using our website. This processing may be carried out verbally, in writing, or through our website.

WHAT ARE THE PURPOSES OF PROCESSING YOUR PERSONAL DATA?

We ensure that your personal data is processed exclusively for the purposes previously communicated and not used for any other reason.

Some purposes for which we may use your data include:

• Direct marketing: to keep you informed about the latest news and promotions of interest.

• Customer management: to ensure safe and convenient delivery of your online purchases.

• Legal compliance: to fulfill obligations established by applicable laws.

• Legitimate interest: for example, to improve the quality of the services provided.

We are committed to safeguarding the integrity of your personal data, ensuring confidentiality, security, and protection against any unauthorized or unlawful use, as well as preventing potential loss, destruction, or damage.

WHAT IS THE RETENTION PERIOD FOR YOUR PERSONAL DATA?

We retain your personal data only for the time necessary to fulfill the purpose for which it was collected, or until you exercise your right of objection or deletion, where applicable. After this period, your personal data will be securely deleted.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We commit not to share your personal information with third parties, except for order processing (e.g., providing your delivery address to the shipping carrier) or when required by law.

We may also share non-personal information (such as the number of website visitors) with third parties for analysis and marketing purposes.

WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?

• Right of access: you have the right to obtain confirmation regarding which personal data we process, as well as detailed information about the purposes and retention periods.

• Right of rectification: you have the right to request correction of inaccurate or incomplete personal data.

• Right of erasure: you have the right to request the deletion of your personal data, provided there are no legal obligations requiring its retention.

• Right to portability: you have the right to receive the personal data you provided in a structured, commonly used, and machine-readable format.

• Right to object: you have the right to object to or withdraw previously given consent for data processing.

• Right to restriction: you may request restriction of data processing, whether by suspension, limitation to certain categories of data, or specific purposes.

• Right not to be subject to automated decision-making: you have the right not to be subject to decisions based solely on automated processing, such as profiling based on preferences, search history, and purchases, intended to provide personalized marketing communications.

You may exercise these rights in writing. To do so, simply inform us of your intention.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to periodically update this Privacy Policy. The latest version will always be accessible on our website. In the case of significant changes, we will provide a prominent notice on our site or send you an email notification.

CONTACT

If you have any questions or concerns regarding our Privacy Policy, we are here to assist you. Please contact us through the form available on our website.